Privacy Policy

This policy explains what information StretchWell collects when you use our website and booking tools, how we use it, and the choices you have. By using this site you agree to this policy.

Information we collect

When you request a session, we collect the details you provide: your name, mobile number, email, and any notes about your goals or injuries. We also collect standard technical data such as your device, browser, and how you reached the site.

How we use your information

We use your details to confirm and schedule your appointment, to contact you about your visit, and to improve our services and marketing. We do not sell your personal information.

Service providers

We share information with trusted providers who help us operate: our scheduling and studio management software (Hapana), our customer relationship and messaging platform (HighLevel), and advertising and analytics partners such as Meta. These providers process data on our behalf under their own terms.

Cookies and tracking

We use cookies and similar technologies, including the Meta Pixel, to understand site usage and measure advertising. You can control cookies through your browser settings, and opt out of interest-based ads through your ad-platform preferences.

Data retention

We keep your information for as long as needed to provide our services and meet legal and operational requirements, then delete or anonymize it.

Your choices

You can ask us to access, correct, or delete your personal information, and you can opt out of marketing messages at any time. Contact the studio you booked with and we will help.

Contact

Questions about your privacy? Reach the studio nearest you on our contact page and ask for our privacy contact.